What Note Investors are Saying:
As non-profit credit and housing counselors, we can communicate with borrowers in ways that you as the lender and your servicer cannot. As certified credit counselors performing services for a nonprofit counseling group, Polaris and its counselors are exempt from licensing requirements under the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (the “SAFE Act” or “Act”), related state SAFE Acts and the Consumer Finance Protection Act as it relates to negotiating loan modifications, even where Polaris’ fees are paid for by a for-profit investor
Unlike loan servicers, our ability to communicate plainly with delinquent borrowers and their lenders cuts through the red tape of loss mitigation providing quicker, more efficient, and substantially more successful loss mitigation solutions for everyone. Unlike servicers, Polaris approaches the delinquent borrower as a friend and counselor and not as a debt collector. This gives us the ability to establish trust in the process and trust between the borrower and lender.
300 homeowners and happy investors will agree, the solution to the U.S. mortgage crisis must involve a whole-person approach to healing one family at a time. Polaris is socially responsible, financially effective and politically correct.